Service security systems

WTG provides the products and solutions you need, but we also provide the service packages to match.

What security solutions are a must-have in your sector? What does your risk profile look like? What security designs are currently state of the art? Whether you are thinking about fire protection, facility management or voice alarms, with WTG’s service portfolio, you can be sure to stay at the cutting edge, that you are implementing the best available technological solutions and that you are doing everything possible to ensure the safety of human beings as well as the security of your most sensitive data and most valuable goods.

We live and breathe the digital revolution – for the highest possible speed of service and the greatest possible transparency – because the paper chase was yesterday. From an order for service, maintenance or inspection to the service technician's electronic time sheet and the invoicing process, all roads meet at the core – in our digital accounting and organization system.

The benefits of WTG services at a glance:

360° support from initial conceptual design, through implementation to monitoring the finished system
Maximum system resilience thanks to our 365-day, 24/7 emergency service and support
You can concentrate on your core business, while we take of all the services that your security systems need

Risk analysis

Different business models need different security designs That is why our cooperation always starts with a thorough analysis of your individual risk profile.

As part of a systematic and comprehensive security audit, WTG security experts assess and evaluate risk areas, identifying any security loopholes. The vulnerability and risk profile uncovered by these assessments provides the basis for our recommendations on improvements, tailored precisely to your needs. We summarize these recommendations for you in a detailed catalog of measures. You benefit from …

The comprehensive knowledge and long experience of our security experts
Gap-free coverage of all vulnerabilities in your business
A catalog of measures individually adapted to the specific needs of your company

Project planning and design

With WTG at your side, you have a system partner capable of responding to all technical challenges in the most professional manner possible, using the state-of-the-art technologies now available internationally.

On the basis of your company’s specific hazard and vulnerability analysis, we draw up an integrated security design for you, and also a plan for its seamless integration into your enterprise network. Our team of experts in the fields of security systems and IT-infrastructure/security can answer all your questions relating to integrating such components into your existing technology and business systems and can implement the design in close cooperation with your people. Put yourself in our hands for ...

Professional support in your efforts to achieve your requirements
Ensuring that all components of your security solution work seamlessly together
Reduced effort in subsequent service management thanks to the lasting downstream value of well-structured project work

365-day, 24/7 hotline & support

We can offer you high-quality, round-the-clock service package based on predefined guidelines and tailor-made service and maintenance contracts.

Either on request or by contractual agreement, we can provide a comprehensive service offering for all over Germany and Europe, including remote servicing, hardware replacement and on-site service in case of system failure. We consider our support services to be the guarantor of your security and commit ourselves to live up to every aspect of the agreed service levels, and to continuously check and improve on the quality of our services. You benefit from …

365-day, 24/7 availability
Well and regularly trained employees
Geographical proximity, thanks to our extensive branch network
Maximum system resilience

Maintenance & inspection

For almost all fields of security technology, regular maintenance and inspection of the system’s installed components are either legally required or essential to the effective functioning of such systems.

That is why, in addition to our round-the-clock availability to answer your service questions, we are also ready to work with you to draw up a maintenance and inspection plan for the components you already have installed in your systems. You benefit from …

A maintenance and inspection service that conforms with official standards for fire alarm and voice alarm systems, based on our DIN 14675 certification
A maintenance and inspection service that conforms with official standards for intruder alarms and video monitoring according to VdS standards
Best possible prevention of downtime, thanks to pre-set maintenance intervals and proactive maintenance management

THE WAY WE DO THINGS

With WTG: from idea to solution.

Idea

It all begins with your idea – we do the rest. We apply our comprehensive knowledge and long experience to get your business case up and running.

Design

The first step is analysis, then the conceptual design, followed by the implementation plan. You can always rely on us to employ cutting-edge technology, to provide maximum security and to communicate personally.

Installation

Whether the project is about integrating new systems or adding enhancements to existing functionalities, our team of experts remains at your side until the solution is working absolutely seamlessly. And, well beyond that stage, you can still rely on our 365-day, 24/7 service.

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