Networking

No control center can afford to fall over or become overloaded – that is why it will need a backup control center or a speedy link up with other control centers in case of technical fault or major emergency.

Using Voice over IP, Euro Alert makes it possible to network several control centers with one another. Every workstation in such a system can benefit from the full functionality of every other station in the control center network. Technical and organizational requirements – such as the need to link several control centers together for operational reasons or for one center to take the role of another during the night – can be satisfied with extreme flexibility, guaranteeing the best possible system resilience. The technical operation of the backup center is entirely independent of the presence of dispatchers on site – making it a very welcome solution even for very small or unmanned emergency response systems.

The benefits at a glance:

Maximum system resilience thanks to the presence of a backup control center
Flexible combination of several control centers in case of major emergency
Independence of the geographical location of your dispatchers

Mark van den Berg

Geschäftsführer | WTG Leitstellentechnik

+49 2541 8004 11 mark.vandenberg@wtg.com

Up to the challenge of municipal control centers and operating security systems

It is a constant challenge at the typical dispatch control center to deal with ever more complex communication systems using ever fewer staff. Not only do you need a user interface through which you can coordinate all in-house and third-party applications, but you also need a technical partner familiar with the typical challenges of state-of-the-art security centers.

Choosing WTG means choosing ...

Flexible tailor-made solutions as opposed to excessively complex standard products
Short response times thanks to geographical proximity
365-day, 24/7 service

Service

We are there for you!

365-day, 24/7 service & support

We consider our services to be your guarantee of the operational security of your control center. A large team of certified specialists is at your service – anywhere in Germany. WTG’s TSC (Technical Service Center) guarantees 365-day, 24/7 availability.

Support center

Our support center in Coesfeld provides our specialists with wide-ranging trouble-shooting and testing opportunities. Through its work, and through the use of well-defined escalation procedures, we can guarantee you receive the right support from first to third level.

General contracting

When fitting out or refitting a control center, you need to consider a broad range of interrelated factors. Where requested to do so, WTG will take over the task of coordinating all these factors – from initial contracting to final handover. With WTG, you have a reliable contact and solid regular contractor.

With our professional control center services, you are in the very best hands.

THE WAY WE DO THINGS

With WTG: from idea to solution.

Idea

It all begins with your idea – we do the rest. We apply our comprehensive knowledge and long experience to get your business case up and running.

Design

The first step is analysis, then the conceptual design, followed by the implementation plan. You can always rely on us to employ cutting-edge technology, to provide maximum security and to communicate personally.

Installation

Whether the project is about integrating new systems or adding enhancements to existing functionalities, our team of experts remains at your side until the solution is working absolutely seamlessly. And, well beyond that stage, you can still rely on our 365-day, 24/7 service.

Contact now

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